Do you have a bit of time?
If, look a bit further at the link and see the short publication of findings on Design for Public Good
“Societies today face common challenges in delivering the best possible quality of life in a way that is economically sustainable. Design thinking offers a highly effective methodology for squaring this circle and connecting with citizens – at all levels of the public sector, and from services to policy. ”
An interesting view on design thinking and methods for implementing better living for all. Among the findings from the publication, I reflect on managerial design issues when this has to be employed… The reading is therefore highly related, also to the empathic design approach.